Introduction
Selyra respects user privacy and is committed to protecting personal data. This Privacy Policy explains how information is collected, used, stored, and protected when visiting this website or interacting with services.
By using this website, users agree to the collection and use of information in accordance with this policy.
Information Collected
The following types of information may be collected:
Information Provided Directly
• Contact Information: Name, email address, phone number, company name when filling out forms, subscribing to newsletters, or making contact.
• Project Information: Details shared when requesting services or consulting, including project requirements, goals, and preferences.
• Communication Records: Messages sent through contact forms, emails, or other communication channels.`
Information Collected Automatically
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and general location data.
• Cookies and Tracking Technologies: Cookies and similar technologies are used to analyze website traffic, improve user experience, and remember preferences. Cookie settings can be controlled through browser preferences.
Third-Party Information
When interacting through third-party platforms (social media, scheduling tools, analytics services), information may be received in accordance with those platforms’ privacy policies.
How Information Is Used
Collected information is used for the following purposes:
• To Provide Services: Responding to inquiries, delivering requested services, managing projects, and maintaining client relationships.
• To Improve the Website: Analyzing usage patterns, optimizing user experience, and enhancing functionality.
• To Communicate: Sending updates, newsletters, project status reports, and relevant information (only with user consent).
• For Security and Legal Compliance: Protecting against unauthorized access, fraud prevention, and complying with legal obligations.
• For Marketing (With Consent): Sharing insights, case studies, and updates about services. Users can opt out at any time.
How Information Is Shared
Personal information is not sold, rented, or traded. Information may be shared in the following circumstances:
• Service Providers: Trusted third-party vendors that help operate the website and deliver services (hosting providers, email services, analytics tools, scheduling platforms). These providers are contractually obligated to protect data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred to the new entity.
• With User Consent: When users explicitly authorize information sharing with third parties.
Data Retention
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, it is securely deleted or anonymized.
Cookies and Tracking Technologies
Cookies and similar technologies are used to:
• Remember user preferences and settings
• Analyze website traffic and user behavior
• Improve website performance and functionality
Cookie preferences can be managed through browser settings. Disabling cookies may affect website functionality.
Types of Cookies Used:
• Essential Cookies: Required for website operation
• Analytics Cookies: Help understand how visitors use the site (e.g., Google Analytics)
• Preference Cookies: Remember settings and choices
Third-Party Services
This website may integrate third-party services such as:
• Google Analytics: For website traffic analysis
• Email Marketing Platforms: For newsletter distribution (if applicable)
• Scheduling Tools: For appointment booking
• Social Media Platforms: For content sharing
These services have their own privacy policies. Reviewing them is recommended to understand how data is handled.
User Rights
Depending on location, users may have the following rights regarding personal data:
• Access: Request a copy of personal information held
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of personal information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, contact privacy@selyra,ro.
Data Security
Appropriate technical and organizational measures are implemented to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:
• Secure servers and encrypted connections (SSL/TLS)
• Access controls and authentication protocols
• Regular security audits and updates
However, no method of transmission or storage is 100% secure. While efforts are made to protect data, absolute security cannot be guaranteed.
International Data Transfers
For users located outside [your country], personal information may be transferred to and processed in countries where data protection laws may differ. Appropriate measures are taken to ensure data is protected in accordance with this Privacy Policy.
Children’s Privacy
This website and services are not directed to individuals under the age of 16. Personal information from children is not knowingly collected. If it becomes known that data has been collected from a child without parental consent, steps will be taken to delete it.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in practices, technologies, or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” Regular review of this policy is encouraged.
Significant changes will be communicated through the website or via email if appropriate.
Contact
For questions, concerns, or requests regarding this Privacy Policy or data handling practices, contact: privacy@selyra.ro
Additional Information for EU/EEA Users (GDPR Compliance)
For users located in the European Union or European Economic Area, the following additional information applies:
Legal Basis for Processing:
• Consent: When explicit consent is provided (e.g., newsletter subscription)
• Contractual Necessity: To fulfill requested services
• Legitimate Interests: To improve services, analyze usage, and communicate with clients
• Legal Obligations: To comply with applicable laws
Data Protection Officer: [If applicable, provide contact information]
Right to Lodge a Complaint: Users have the right to lodge a complaint with local data protection authorities if rights have been violated.
Additional Information for California Users (CCPA Compliance)
For California residents, specific rights exist under the California Consumer Privacy Act (CCPA):
Right to Know: Users can request information about categories and specific pieces of personal information collected.
Right to Delete: Users can request deletion of personal information, subject to certain exceptions.
Right to Opt-Out: Personal information is not sold. If this changes, an opt-out mechanism will be provided.
Non-Discrimination: No discrimination will occur for exercising privacy rights.
To exercise these rights, contact privacy@selyra.ro.
Last Updated: December 9, 2024